Help center
Properties & rooms
Add boarding houses and rooms, set rent per room or per person, and track free beds.
- How to add a boarding house (property) in BoardHub — Add your boarding house, dorm, apartment or inn to BoardHub with its name, address and logo, then start adding rooms to it. Takes about a minute.
- How to add and edit rooms in BoardHub — Add rooms with room number, floor, capacity, monthly rent and amenities. Duplicate a room to set up many similar rooms fast, or edit and delete them.
- Per room vs per person rent: how BoardHub splits rent — Per Room divides a room's rent among the tenants staying in it. Per Person charges each bedspacer the full amount. Learn which to choose for each room.
- Room capacity and free beds: see who has space — Set how many people each room can hold, then see free beds, full rooms and vacant rooms at a glance on the Rooms page or by asking BoardHub AI.
- Room statuses explained: available, occupied, reserved, maintenance — What each room status means in BoardHub, which ones update by themselves, and how to mark a room under repair or reserved so it isn't counted as open.
Help topics
- Getting started — Create your account, set up your first boarding house and learn your way around BoardHub.
- Properties & rooms — Add boarding houses and rooms, set rent per room or per person, and track free beds.
- Tenants — Add tenants, assign rooms, move people in and out, and import your existing list.
- Bills — Create rent and utility bills, generate a whole month at once, split utilities and apply discounts.
- Payments — Record cash, GCash, Maya and bank payments, approve proof from tenants and print receipts.
- Tenant portal — Give tenants their own login to see bills, send payment proof and report repairs.
- BoardHub AI — Ask about your boarding house in English, Taglish or Bisaya and let the AI prepare payments, bills and reminders.
- Reminders & messaging — Remind tenants who owe, chat with tenants and post announcements.
- Repairs — Track maintenance requests from tenants from reported to fixed.
- Expenses & reports — Log expenses and see collection, income and occupancy reports.
- Website & bookings — Your own boarding house website with live rooms, online reservations and a 24/7 AI concierge.
- Account & security — App lock, two-step verification, passwords and keeping your account safe.
- Plans & billing — Free vs Pro, upgrading with GCash, Maya or bank transfer, renewals and limits.
- Troubleshooting — Fixes for the most common problems landlords and tenants run into.