Help center
Website & bookings
Your own boarding house website with live rooms, online reservations and a 24/7 AI concierge.
- Set up your boarding house website in BoardHub — Create your own boarding house website with photos, rooms and a booking button, pick your link, and publish it from My Website. A Pro feature.
- Build your boarding house website with AI in one tap — Tap Build Website with AI and BoardHub writes your hero, About, features, photos and policies from your property details. Edit anything after.
- Show live room availability and take reservations online — Show available rooms on your website, let visitors reserve or join a waitlist, then confirm or decline each request from Bookings. A Pro feature.
- Turn on the 24/7 AI concierge and reply to website chats — Add a chat box to your website where an AI concierge answers visitors from your real room data and hands the chat to you when needed. Pro only.
- Choose your website link, subdomain or your own domain — Pick a custom link for your boarding house website, get a short yourname.boardhubph.com address, or connect a domain you already own. Pro only.
- Use your own brand name, logo and colours (white-label) — Put your boarding house name, logo and colours on your website, tenant portal and tenant emails instead of BoardHub's. A Pro feature.
Help topics
- Getting started — Create your account, set up your first boarding house and learn your way around BoardHub.
- Properties & rooms — Add boarding houses and rooms, set rent per room or per person, and track free beds.
- Tenants — Add tenants, assign rooms, move people in and out, and import your existing list.
- Bills — Create rent and utility bills, generate a whole month at once, split utilities and apply discounts.
- Payments — Record cash, GCash, Maya and bank payments, approve proof from tenants and print receipts.
- Tenant portal — Give tenants their own login to see bills, send payment proof and report repairs.
- BoardHub AI — Ask about your boarding house in English, Taglish or Bisaya and let the AI prepare payments, bills and reminders.
- Reminders & messaging — Remind tenants who owe, chat with tenants and post announcements.
- Repairs — Track maintenance requests from tenants from reported to fixed.
- Expenses & reports — Log expenses and see collection, income and occupancy reports.
- Website & bookings — Your own boarding house website with live rooms, online reservations and a 24/7 AI concierge.
- Account & security — App lock, two-step verification, passwords and keeping your account safe.
- Plans & billing — Free vs Pro, upgrading with GCash, Maya or bank transfer, renewals and limits.
- Troubleshooting — Fixes for the most common problems landlords and tenants run into.