Help center
Tenant portal
Give tenants their own login to see bills, send payment proof and report repairs.
- How to give a tenant access to the Tenant Portal — Let tenants see their bills and send GCash or Maya proof online. Add their email, set a portal password, and they sign in at boardhubph.com/tenant-portal.
- What tenants see in the BoardHub Tenant Portal — A tour of the Tenant Portal from your tenant's side: balance, bills and due dates, payments and receipts, repair requests, notifications and their profile.
- How tenants pay rent and send GCash or Maya proof — The steps your tenant follows to pay a bill by GCash, Maya, bank or cash and submit it for approval in the Tenant Portal, with an optional screenshot.
- How tenants report repairs from the Tenant Portal — Tenants report a leaking faucet or broken light from the portal with a title, description, category and priority. You track every request under Repairs.
- How to reset a tenant's portal password — Tenant forgot their portal password? They can get a reset link by email, or you can set a new starting password for them from their tenant record.
Help topics
- Getting started — Create your account, set up your first boarding house and learn your way around BoardHub.
- Properties & rooms — Add boarding houses and rooms, set rent per room or per person, and track free beds.
- Tenants — Add tenants, assign rooms, move people in and out, and import your existing list.
- Bills — Create rent and utility bills, generate a whole month at once, split utilities and apply discounts.
- Payments — Record cash, GCash, Maya and bank payments, approve proof from tenants and print receipts.
- Tenant portal — Give tenants their own login to see bills, send payment proof and report repairs.
- BoardHub AI — Ask about your boarding house in English, Taglish or Bisaya and let the AI prepare payments, bills and reminders.
- Reminders & messaging — Remind tenants who owe, chat with tenants and post announcements.
- Repairs — Track maintenance requests from tenants from reported to fixed.
- Expenses & reports — Log expenses and see collection, income and occupancy reports.
- Website & bookings — Your own boarding house website with live rooms, online reservations and a 24/7 AI concierge.
- Account & security — App lock, two-step verification, passwords and keeping your account safe.
- Plans & billing — Free vs Pro, upgrading with GCash, Maya or bank transfer, renewals and limits.
- Troubleshooting — Fixes for the most common problems landlords and tenants run into.