Help center
Plans & billing
Free vs Pro, upgrading with GCash, Maya or bank transfer, renewals and limits.
- BoardHub Free vs Pro - what each plan includes — Free covers 1 boarding house, 10 rooms and 15 tenants with all core tools. Pro is ₱149/month and removes limits and adds your website and messaging.
- How to upgrade to BoardHub Pro — Upgrade inside BoardHub by paying with GCash, Maya or bank transfer and submitting your proof. Pro switches on once the payment is verified.
- Pay for Pro with GCash, Maya or bank transfer — Step-by-step guide to paying for BoardHub Pro by GCash, Maya or bank transfer: scan or copy the details, then send your reference number or receipt.
- How to renew BoardHub Pro — Pro doesn't charge you automatically. Here's how to renew Pro with GCash, Maya or bank transfer and keep your website, messaging and unlimited rooms.
- What happens when your Pro plan expires — When Pro ends, nothing is deleted. Your account drops to Free limits, you can still view everything, and Pro features pause until you renew.
- Yearly Pro plan - 13 months for ₱1,428 (1 month free) — Pay ₱1,428 once for the yearly Pro plan and get 13 months of Pro, about ₱119 a month. See how much you save compared with paying monthly.
Help topics
- Getting started — Create your account, set up your first boarding house and learn your way around BoardHub.
- Properties & rooms — Add boarding houses and rooms, set rent per room or per person, and track free beds.
- Tenants — Add tenants, assign rooms, move people in and out, and import your existing list.
- Bills — Create rent and utility bills, generate a whole month at once, split utilities and apply discounts.
- Payments — Record cash, GCash, Maya and bank payments, approve proof from tenants and print receipts.
- Tenant portal — Give tenants their own login to see bills, send payment proof and report repairs.
- BoardHub AI — Ask about your boarding house in English, Taglish or Bisaya and let the AI prepare payments, bills and reminders.
- Reminders & messaging — Remind tenants who owe, chat with tenants and post announcements.
- Repairs — Track maintenance requests from tenants from reported to fixed.
- Expenses & reports — Log expenses and see collection, income and occupancy reports.
- Website & bookings — Your own boarding house website with live rooms, online reservations and a 24/7 AI concierge.
- Account & security — App lock, two-step verification, passwords and keeping your account safe.
- Plans & billing — Free vs Pro, upgrading with GCash, Maya or bank transfer, renewals and limits.
- Troubleshooting — Fixes for the most common problems landlords and tenants run into.