What happens when your Pro plan expires
When Pro ends, nothing is deleted. Your account drops to Free limits, you can still view everything, and Pro features pause until you renew.
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Running out of Pro is not a disaster. Your data stays exactly where it is. Your account simply goes back to Free rules until you renew.
What stays the same
- All your boarding houses, rooms, tenants, bills, payments, expenses and reports stay in your account.
- You can still view and work with everything you already have.
- Bills, payments, payment approvals, repairs, reminders, announcements and reports keep working, because they're part of Free.
What changes
- Adding more is limited to Free: 1 boarding house, 10 rooms and 15 active tenants. If you're above that, you'll see an upgrade prompt when you try to add another.
- Tenant messaging pauses.
- Your website's live room list, online reservations and AI concierge stop working.
- My Website, Bookings and Messages show an upgrade screen.
- BoardHub AI goes back to 20 messages a day.
Step by step
- Check your plan badge in My Account. FREE means your Pro period has ended.
- When you're ready, open Upgrade to Pro and pay with GCash, Maya or bank transfer.
- Submit your proof and wait for the approval notification.
- Refresh or reopen BoardHub. Everything Pro is back, with your data untouched.
My Account›Upgrade to Pro
Tip: There's no expiry countdown in the app, so note your renewal date in your phone's calendar when you pay.
Frequently asked questions
Will I lose my tenants or records?
No. Nothing is deleted when Pro ends. Your tenants, bills, payments and history all stay.
I have 3 boarding houses. What happens to the other two?
You can still see and use everything you already have. You just can't add more houses, rooms or tenants beyond the Free limits until you renew.