How to print a payment receipt for a tenant
Print or save a PDF receipt for any tenant payment from BoardHub AI, or let tenants print their own official receipts from the Tenant Portal.
Last updated
Receipts in BoardHub are made from your real payment records, branded with your boarding house name, and open ready to print or save as PDF.
Step by step
- Record the payment through BoardHub AI, for example "Juan 850 for October cash", and tap Record payment on the card.
- Under the updated bills, tap Print receipt.
- In the print window, pick your printer, or choose Save as PDF to send it by Messenger or email.
Ask BoardHub AI›Record payment›Print receipt
Receipts for older payments
- Tap Ask BoardHub AI and type the tenant's name.
- Under their statement, tap Print all receipts. Every payment listed prints as its own receipt.
What's on a receipt
Each receipt is labelled Official Payment Receipt and shows the amount paid, the tenant, room, date, payment method, reference number and notes.
Tips
- Tenants can print their own receipts: in the Tenant Portal, open Payments and use the print button next to a payment, or Print All for their whole history.
- Need one page with everything instead of separate receipts? Tap Print statement in the same BoardHub AI reply.
- Each request to BoardHub AI uses one of your daily messages.
Tip: Allow pop-ups for boardhubph.com once, so receipts and statements always open on the first tap.
Frequently asked questions
The receipt didn't open. What do I do?
Your browser blocked the pop-up. Allow pop-ups for boardhubph.com, then tap the print button again.
Can my tenant print their own receipt?
Yes. In the Tenant Portal, under Payments, each approved or recorded payment has a print button, and Print All prints the whole history.