Change your password, name, phone or profile photo
Update your name, phone, address and profile photo, or change your password from My Account. Here's how, and what to do if you need a new email.
Last updated
Keep your details current so tenants and BoardHub can reach you, and change your password any time you think someone else might know it.
Change your password
- Open My Account. On a computer it's in the sidebar. On your phone, tap More, then your profile card at the top.
- Scroll to Security.
- Type your New password (at least 8 characters) and type it again in Confirm password.
- Tap Change password.
My Account›Security›Change password
Update your profile
- In My Account, go to Personal information.
- Edit your Full name, Phone or Address.
- Tap Save changes.
To add a profile photo, tap Upload photo (or Change photo) at the top. JPG or PNG images work. Tap Remove to go back to the default.
Changing your email
The email field is shown but can't be edited yet. If you need a different email on your account, send a support request: on your phone tap More, then Contact support. On a computer, open Ask BoardHub AI and switch to the Support tab.
Tips
- Your plan shows as a PRO or FREE badge beside your name in My Account.
- How tenants pay you on the same page holds the GCash, Maya and bank details tenants see when they pay through the portal.
Important: Delete account in the Danger zone permanently removes your account, boarding houses, tenants and every record. It can't be undone.
Frequently asked questions
Can I change the email on my account?
Not by yourself yet. Send a support request and the BoardHub team can update it for you.
Do I need my old password to change it?
No. While signed in, go to My Account, type the new password twice and tap Change password.